Our VitaCommute service provides superior Commuter Benefit Plan administration to companies seeking to not only achieve tax savings, but also looking to promote more environmentally friendly commuting habits and wellness initiatives.
VitaCommute provides a hands-on approach to commuter benefit administration by providing each client with an Account Executive who is fully knowledgeable in all aspects of the account, as well as the industry landscape.
VitaCommute offers transportation solutions in more than 140 metropolitan areas in all 50 states, as well as Washington, D.C. and Puerto Rico.
We accurately and efficiently process all files, elections notices, funding reports, and account questions within 24 hours of receipt.
Our on-site Customer Concierge Team provides comprehensive and personal support to participants via telephone and e-mail Monday to Friday from 8:00 a.m. to 5:00 p.m. PST.
We maintain detailed participant records including evidence of eligibility, participation, and benefit election for each account in the event of an IRS audit. In addition every Customer Concierge Team phone call or e-mail is recorded and notated in the participant's account.
All VitaCommute participants receive detailed enrollment information and have access to a full suite of web resources at www.vitacommute.net to aid them in estimating their eligible commuter expenses.