VitaCommute provides a hands-on approach to commuter benefit administration by providing each client with an Account Executive who is fully knowledgeable in all aspects of the account, as well as the industry landscape.
VitaCommute offers transportation solutions in more than 140 metropolitan areas in all 50 states, as well as Washington, D.C. and Puerto Rico.
VitaCommute offers the largest selection of fare media options in the industry, including transit passes, fare tickets, SmartCards, debit cards, vanpool vouchers, direct pay to parking providers, cash reimbursement, and bicycle vouchers.
We maintain detailed participant records including evidence of eligibility, participation, and benefit election for each account in the event of an IRS audit. In addition every Customer Concierge Team phone call or e-mail is recorded and notated in the participant's account.
We accurately and efficiently process all files, elections notices, funding reports, and account questions within 24 hours of receipt.
All VitaCommute participants receive detailed enrollment information and have access to a full suite of web resources at www.vitacommute.net to aid them in estimating their eligible commuter expenses.